Limited Lifetime Warranty
We offer a Limited Lifetime Warranty on all of our amps to the original customer, purchased either directly from us or an authorized dealer, covering all aspects of workmanship and materials (except tubes) within the normal extent of usage; the customer is only responsible for shipping to/from us. If an item is damaged during initial delivery, we will cover return and reshipment fees. If damage is deemed the result of user abuse/negligence, costs of any third-party components may apply. Any user- or third-party modification of original circuit will void this warranty entirely.
We cover tubes within 30 days of initial purchase only; in the case of shipping damage or failure, the appropriate replacement will be drop-shipped to the customer direct from supplier. This tube warranty expires 30 days from sale, absolutely no exceptions.
We do not cover or approve third-party repairs on any domestic (U.S.) products; for international customers, where return shipping may not be a viable option, we will discuss alternative options based on your region.
For second-hand Henry owners, we will cover most repairs for a nominal labor fee plus any component costs.